The VoIP provider

you’ve been searching for

Hosted VoIP with Teams and Webex. Fully scalable from single users to multi-site call centre solutions.
Book a Meeting
webexMicosoft teams
VoIP Headset
Ticks Logo
Microsoft Teams Integration
Ticks Logo
Cisco Webex Integration
Ticks Logo
Advanced Call Centres
Ticks Logo
Custom Auto Attendants
Ticks Logo
Secure Call Recordings
Ticks Logo
Allows employees to multitask
Ticks Logo
Centralised Reporting
Ticks Logo
Cloud Hosted Infrastructure
Ticks Logo
Developer Friendly
Ticks Logo
Flexible Features
Ticks Logo
Customisable Dashboards
Ticks Logo
Remote access

VoIP integrations and their benefits

At The One Point, we understand the value of seamless communication experiences that leave a lasting impression. Imagine a phone interaction where account details are instantly accessed, questions are promptly addressed, and issues are efficiently resolved, all without the need for hold times or callbacks. This level of service is made possible through The One Point’s VoIP integration services.

The benefits of VoIP integrations go far beyond customer satisfaction. Your employees also reap the rewards of streamlined workflows, enhanced efficiency, and improved productivity. Additionally, your business will benefit from a cohesive and integrated communication infrastructure that supports seamless collaboration.

At The One Point, we believe in harnessing the power of VoIP to elevate the comms experience, ensuring that every interaction is a pleasing one. Schedule a consultation today to discover how we can help you.

Cisco Webex Integration

webex icon square

Meet and call on one platform

Solving hybrid work with innovative meetings & calling.

Microsoft Teams Integration

text icon square

The business meeting companion

Stay connected and access shared content at any time.

All Inclusive Minute Bundles

infinity icon

Work out how much you need.

Lifetime Warranty on all Yealink Hardware

security icon

The last phone you may need to buy.

Have total confidence in your handsets


omni channel icon

Delight customers; however, they reach you

Help customers contact your businesses in new ways including web chat and social media.

Call Centre Boards

Stay on top of everything, all the time.

Make fast-paced business decisions with all vital data on one screen.
call center boards


Prioritise without the guesswork.

Our 'at a glance' heat maps give real-time views of your system performance.
voip heatmap screen

Custom Auto-Attendants

Get the polished appearance of mega-corporations.

Become more efficient with department directing auto-attendants that make your business look bigger and more professional.

Call Auto Attendants Text

Call Centre Solutions

call centre icon

Power up your telephone system.

Secure Call Recordings

We will help you comply with industry regulations.

Centralised Reporting

chart icon

One platform to access all essential data

All the data you need in a single report.

How does VoIP work?

VoIP, or Voice over Internet Protocol, is a technology that enables the transmission of voice communications over the internet. It works by converting analogue audio signals into digital data that can be transmitted using internet protocols.

This allows anyone to make a call through a device that has an internet connection. From business smartphones to tablets and traditional desktops and landlines, if they are connected to the web, they can use VoIP.

When a call is made using VoIP, the voice is transformed into packets of data and sent over an IP network to the recipient. At the recipient's end, the digital packets are reassembled into voice signals, allowing for real-time communication. VoIP offers cost savings, reliability, flexibility, and a wide range of features, making it a popular choice, especially as the UK moves towards retiring analogue telephone networks by the end of 2025.


We've Recieved
your interest

Someone will contact you soon.
Form Submission Failed. Try again!

Finance Options Available

Finance Available Graphic
Is money  holding you back?

Asked Questions

Are UK landlines being phased out?

The UK is in the process of switching to internet-based phone calls, rather than the traditional copper wires that have been used for over a century. By the end of2025, the telecoms industry intends to completely retire analogue telephone networks, instead moving to a VoIP-based system.

What are the benefits of VoIP?

One of the most significant benefits of VoIP is improving collaboration. Using this service, employees will be able to communicate more clearly and effectively without having to worry about issues like call dropping or bad connections. This technology also gives large businesses the ability to grow into new markets without facing the risk of investing too heavily in landlines that could become obsolete over time. VoIP services can also reduce overhead costs because they are essentially just internet-based phone services, which requires minimal staffing to maintain.

Is VoIP worth it for a small business?

Small businesses can benefit significantly from using VoIP services. Not only is the technology affordable, but it can also improve communication and collaboration among employees. Additionally, VoIP services offer several perfect features for small businesses, such as call forwarding, voicemail to email, and conference calling. By choosing a VoIP service that offers both hosted and cloud-based solutions, small businesses can get the best of both worlds.

Is VoIP more secure than traditional lines?

VoIPtypically offers stronger security features compared to traditional phonelines. VoIP calls are encrypted, making interception by hackers more difficult.

Access restrictions and call recording capabilities add an extra layer ofsecurity. In contrast, traditional phone lines lack encryption and effectiveauditing mechanisms. VoIP enables multi-level security practices and has fewerintermediaries, reducing the risk of attacks such as wiretapping, toll fraud,and denial of service.

What are the benefits of Microsoft Teams integration with VoIP?

Microsoft Teams integrates with VoIP to allow people across your business to communicate faster and more efficiently. Microsoft team's integration with VoIP allows for better collaboration without leaving the messaging app.

With a Microsoft Teams integration, you can make and receive a phone call in the Windows app straight from your Teams. This makes collaboration easier because you can see who is available and what they are working on. This integration also makes it easier for people to stay up-to-date with other team members' work, whether you're sitting right next to them or miles apart.

Is VoIP reliable for business?

A phone presence is essential for just about any company. Whether it’s for sales operations or customer service, brands need a method to connect with existing and future clients. Businesses are hesitant to switch from traditional landline phones to voice over internet protocol (VoIP) providers because of concerns about “dependability.”

The fact is, VoIP phone systems deliver dependable and high-quality business conversations. The notion that web-based calls aren’t trustworthy stems from the early days of internet technology when technological progress outpaced infrastructure capability to host it.

When users understand the elements involved in making VoIP phone calls, concerns about dependability vanish. Furthermore, there are things that consumers (and their phone carriers) can do to guarantee that everything goes as smoothly as possible.

When this occurs, VoIP solutions generally outperform landline services.