Voip

Whenever, Wherever.

Hosted VoIP with Teams and Webex. Fully scalable from single users to multi-site call centre solutions.
VoIP Headset
Microsoft Teams Integration
Cisco Webex Integration
Advanced Call Centres
Custom Auto Attendants
Secure Call Recordings
Centralised Reporting
Cloud Hosted Infrastructure
Developer Friendly
Flexible Features
Customisable Dashboards

Cisco Webex Integration

Webex App Icon
Meet and call on one platform
Solving hybrid work with innovative meetings & calling.

Microsoft Teams Integration

Teams Icon
The business meeting companion
Stay connected and access shared content at any time.

All Inclusive Minute Bundles

Work out how much you need.

Lifetime Warranty on all Yealink Hardware

The last phone you may need to buy.
Have total confidence in your handsets

Omni-Channel

Delight customers; however, they reach you
Help customers contact your businesses in new ways including web chat and social media.

Call Centre Boards

Stay on top of everything, all the time.
Make fast-paced business decisions with all vital data on one screen.

Heatmaps

Prioritise without the guesswork.
Our 'at a glance' heat maps give real-time visibility to your system's highs and lows.

Custom Auto-Attendants

Get the polished appearance of mega-corporations.

Become more efficient with department directing auto-attendants that make your business look bigger and more professional.

Call Auto Attendants Text

Call Centre Solutions

Call Centre Icon
Power up your telephone system
Secure Call Recordings
We will help you comply with industry regulations.

Centralised Reporting

Chart Icon
One platform to access all essential data
All the data you need in a single report.

Register
your interest

We've Recieved
your interest

Someone will contact you soon.
Form Submission Failed. Try again!

Frequently
Asked Questions

What is VoIP?

One of the most significant benefits of VoIP is improving collaboration. Using this service, employees will be able to communicate more clearly and effectively without having to worry about issues like call dropping or bad connections. This technology also gives large businesses the ability to grow into new markets without facing the risk of investing too heavily in landlines that could become obsolete over time. VoIP services can also reduce overhead costs because they are essentially just internet-based phone services, which requires minimal staffing to maintain.

Is VoIP worth it for a small business?

Small businesses can benefit significantly from using VoIP services. Not only is the technology affordable, but it can also improve communication and collaboration among employees. Additionally, VoIP services offer several perfect features for small businesses, such as call forwarding, voicemail to email, and conference calling. By choosing a VoIP service that offers both hosted and cloud-based solutions, small businesses can get the best of both worlds.

Is VoIP more secure than traditional lines?

There is no definitive answer to this question. However, VoIP typically offers more security features than traditional phone lines and is less susceptible to certain types of attacks.

For example, VoIP calls are typically encrypted, making them more difficult for hackers to intercept. Additionally, VoIP systems can be configured to limit access to certain users or callers. They can be set up to record calls for later playback. With traditional phone lines, calls are typically not encrypted. Additionally, it is difficult for companies to determine whether or not their lines have been hacked or compromised because they don’t have an effective auditing mechanism.

By contrast, VoIP provides the ability to set up multi-level security practices that can help identify and resolve problems before they escalate. For example, trapping and logging techniques can monitor and record VoIP traffic for future reference.

As far as susceptibility to attack is concerned, traditional phone connections face possible risks from a few familiar sources. This includes wiretapping or eavesdropping, toll fraud/phone scams, denial of service (DOS) attacks and voice SPAM.

VoIP can be susceptible to some of these attacks but is less likely to experience them simply because the medium for an attack is not traditional phone lines. There are fewer entities between you and your carrier with VoIP, which makes it difficult for hackers to access your connection or line.

What are the benefits of Microsoft Teams integration with VoIP?

Microsoft teams integrate with VoIP to allow people across your business to communicate faster and more efficiently. Microsoft team's integration with VoIP allows for better collaboration without leaving the messaging app.

With a Microsoft Teams integration, you can make and receive a phone call in the windows app straight from your teams. This makes collaboration easier because you can see who is available and what they are working on. This integration also makes it easier for people to stay up-to-date with other team members' work. Whether you're sitting right next to them or miles apart.

Is VoIP reliable for business?

A phone presence is essential for just about any company. Whether it’s for sales operations or customer service, brands need a method to connect with existing and future clients. Businesses are hesitant to switch from traditional landline phones to voice over internet protocol (VoIP) providers because of concerns about “dependability.”

The fact is, VoIP phone systems deliver dependable and high-quality business conversations. The notion that web-based calls aren’t trustworthy stems from the early days of internet technology when technological progress outpaced infrastructure capability to host it.

When users understand the elements involved in making VoIP phone calls, concerns about dependability vanish. Furthermore, there are things that consumers (and their phone carriers) can do to guarantee that everything goes as smoothly as possible.

When this occurs, VoIP solutions generally outperform landline services.

Finance Options Available

Finance Available Graphic
Is money  holding you back?