Celebrating 19 years!

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Founded in Yorkshire.

The One Point is a managed technology company founded in 2005. Our mission is to delight every customer by delivering great tech and unrivalled support. No Compromises.

Why choose us?

As a single supplier of managed technology, we can ensure that you and your users receive fast and responsive support in just one attempt. Our ‘single point of contact’ model ensures responsive, hassle-free support without 3rd party delays.

Our team can offer you the right advice for your individual business needs. We are trusted by hundreds of organisations across the private, public and 3rd sectors. Every day we support users in diverse sectors including education, healthcare, logistics, engineering, services, manufacturing, retail and charity.

18+ Years in the business
Martin Lauer founded The One Point in 2005. We have been delivering excellent customer service and support ever since
300 Million VoIP calls connected
We carry millions of calls over our VoIP platform every year, proof that we are a reliable partner for your business.
20k Users supported
We continue to grow by building really strong relationships with organisations throughout the UK.

Our Team.

Martin Lauer
Founder and CEO

I am extremely proud of the positive culture we have at The One Point. We care deeply about our people and customers. Our mission is to delight every customer through the delivery of great tech and unrivalled support. No compromises! We look forward to getting to know you and your business.

Nathan Greenfield

Nathan joined The One Point in 2011. Nathan is highly technical and passionate about the latest technology. He takes an active role in the Telecoms side of the business and also manages a team of Technical Sales Consultants.

Dave Newton
COO at The One Point & N3i

Dave joined The One Point in 2019 as Head of Public Sector, and in 2020 Dave also became the Chief Operating Officer for our subsidiary company N3i. After 20 years within the NHS, he brings significant expertise and experience in Public Sector Digital Transformation, Strategy, Development, Infrastructure and IT Operations.

Nicola Willingham

Nicola joined The One Point in 2009 as the company’s first full-time Finance Administrator. She now heads up the Finance team within the business.

David Brodie
Head of Technical Services

David joined The One Point in 2021 as Head of Technical Services. David is responsible for ensuring the technical department delivers on our promises and developing the overall technical strategy for the business.

Lewis Cook
IT Operations Lead

Lewis joined in 2016 and now manages a team of both on-site and remote support technicians.


Tessa Wray - Chair of The One Point Foundation.

Tessa Wray
Head of The One Point Foundation

Tessa was appointed Chair of The One Point Foundation in 2024 to guide their activities and steer their values.

David Thompson

David Thompson
Customer Services Lead

David joined 17 years ago and now oversees the mobile team, customer services and the HR department.

Want to join us?
We're always on the lookout for new talent. See why The One Point is an excellent place to work

& Partnerships.

Microsoft Solutions Partner Modern Work

Formerly Gold Partner status this designation is the highest Microsoft recognition awarded for expertise, consultancy and technical support.

NHS Approved Supplier

We are very proud to supply the NHS by meeting the highest NHS governance standards. We played a key role during C-19 pandemic and work daily to equip a modernised NHS.

O2 Direct Partner

Our exclusive direct partnership with O2 marries the UK’s Number 1 mobile network with great pricing and award-winning service from us.

Cyber Essentials Plus

We take our security responsibilities extremely seriously. Our Cyber Essentials Plus accreditation demonstrates this ongoing commitment.

ISO 9001

ISO 9001 is the world’s most recognised Quality Management System (QMS) standard. It aims to help organisations meet the needs of their customers and other stakeholders more effectively. This is achieved by building a framework to ensure consistent quality in the provision of goods and/or services.

ISO 27001

ISO 27001:2013 is the international standard that describes best practice for an Information Security Management System (ISMS). The standard takes a risk-based approach to information security, requiring organisations to identify threats to their company and then adopt appropriate controls across their business to tackle them.

ISO 14001

ISO 14001 is an internationally agreed standard that sets out the requirements for an environmental management system. It helps organisations improve their environmental performance through more efficient use of resources and reduction of waste, gaining a competitive advantage and the trust of stakeholders.


The One Point were hand-picked to work with Vodafone on Direct Internet Access, IoT/M2M and more.


Our Sage partnership means that we can supply licensing, support and business line application integrations for all your accounting needs.


Ubiquiti UniFi is focused on home, prosumer, business wired and wireless networking.

Crown Commercial Service

As a supplier to the Crown, we adhere to common public sector requirements. We have been evaluated as capable of delivering the requirements, and standardised contract terms.

HM Government G-Cloud Supplier

The UK Government G-Cloud is an initiative to ease procurement by public-sector bodies in the United Kingdom of commodity information technology services that use cloud computing.

Our Sister Companies.


N3i brings together an incredibly strong IT and Digital team from the NHS, bolstered by it's award winning parent companies, The One Point & CHCP.

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Think 360

Think 360 management has many years experience of delivering functional management systems to a wide range of business sectors.

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In January 2021, The One Point acquired Loop Network Services Limited as part of its expansion plans.

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We win Awards.

Go Tech Awards 2024
IT and Telecoms Award

The One Point shortlisted as MSP of the year

Comms Business Awards 2023MSP of the Year (Shortlisted)

O2 Partner Awards (2015 - 2022)
Customer & Digital Excellence Award

Directors-Choice Image

02 Partner of the Year (2016 - 2022)
Directors Choice

Comms Business Awards (2022)
The Workplace Award

Comms National Awards (2020)
Keeping Britain Working (Supplier)

Mobile Industry Awards (2020)

Best Unified Comms Dealer

Mobile Industry Awards (2020)

People and Culture Award

Mobile News Awards (2020)

Best Customer Service

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The One Point

The One Point Foundation continue to raise vital funds for local and national charities through organised events, fundraisers, payroll raffles and more. Our foundation committee includes a diverse representation from our teams that make the decisions about how and where our efforts are gifted. Each year we publish a set of ‘Social Impact’ accounts celebrating our efforts and the causes we hold close to our hearts.


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