Celebrating 20 Years!

With over 20 years experience our team are ready to support your business with all your technology needs.

Founded In Yorkshire

The One Point is a managed technology company founded in 2005. Our mission is to delight every customer by delivering great tech and unrivalled support. No Compromises.

As a single supplier of managed technology, we can ensure that you and your users receive fast and responsive support in just one attempt. Our ‘single point of contact’ model ensures responsive, hassle-free support without 3rd party delays.

Our team can offer you the right advice for your individual business needs. We are trusted by hundreds of organisations across the private, public and 3rd sectors. Every day we support users in diverse sectors including education, healthcare, logistics, engineering, services, manufacturing, retail and charity.

Key Contacts

Our team works collaboratively to shape strategic direction, foster a culture of continuous improvement, and ensure that our services exceed client expectations. Whether it’s navigating complex digital challenges or championing sustainable business practices, our leaders are hands-on, agile, and forward-thinking.

Martin Lauer

Founder and CEO

I am extremely proud of the positive culture we have at The One Point. We care deeply about our people and customers. Our mission is to delight every customer through the delivery of great tech and unrivalled support. No compromises! We look forward to getting to know you and your business.

Nathan Greenfield

Chief Sales Officer

Nathan joined The One Point in 2011 and brings over a decade of experience, insight, and leadership to our sales operations. As Chief Sales Officer, he oversees all sales related activity – driving strategic growth, aligning teams, and ensuring a seamless customer journey from first contact through to long-term partnership.

Nicola Willingham

Chief Finance Officer

Nicola joined The One Point in 2009 as the company’s first full-time Finance Administrator. She now heads up the Finance team within the business and oversees the entire financial operations of the business.

Lewis Cook

Chief Operations Officer

Lewis joined in 2016 as an apprentice IT Analyst and he now manages a team of both on-site and remote support technicians across our offices. As our Chief Operating Officer he oversees all technical operations and strategy for The One Point.

David Brodie

Chief Technical Officer

David joined The One Point in 2021 as Head of Technical Services. David is responsible for ensuring the technical department delivers on our promises and developing the overall technical strategy for the business.

Rob Pinder

Cyber Security Lead

Rob joined The One Point in 2024 to support our cybersecurity work. As a certified IASME Cyber Essentials Assessor, Rob brings a wealth of knowledge to our dedicated cyber team.

Jacob Hodgson

Helpdesk Team Leader

Jacob joined the team in 2017, during his time at The One Point he has worked on our Helpdesk and now oversees their activity and service delivery, working closely with our COO on tech strategy.

Oliver Cook

Engineering Team Leader

Oliver joined The One Point in 2019 and has since played a key role within the Engineering team. Over the years, he has progressed into a leadership position, and most recently is our Engineering Team Lead.

Abbie Maultby-Glen

Internal Mobile Lead

Abbie heads up our Mobile Customer Support team, bringing a proactive and solutions-focused approach to managing client queries and ensuring seamless mobile service experiences.

Andy Pearce

Head of Telecoms

As our Head of Telecoms, Andy leads the delivery of our VoIP solutions with a strong focus on reliability, scalability, and client success. Andy ensures each deployment is tailored to meet the specific needs of our customers.

David Thompson

People and Governance Lead

David joined 20 years ago and now oversees our people, governance, customer services and the HR department.

Jonny Winn

AI & Data Consultant

Jonny joined us in 2026 to take lead on our AI services team and work closely with our customers to develop their operations through harnessing AI solutions. With a MSc in Artificial Intelligence & Data Science, Jonny brings a wealth of knowledge to The One Point team.

Lucie Thorpe

Marketing Lead

Lucie runs the Marketing Department, ensuring our customers receive regular communication regarding tech news and updates to their service. She also plays a key role in deploying Digital Dojo to our client base.

Tessa Wray

Chair of The One Point Foundation

Tessa was appointed Chair of The One Point Foundation in 2024 to guide their activities and steer their values.

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Trusted

Our Partnerships

Real Feedback, Real Impact

Discover how our services have impacted real users. These real stories and insights from our users highlight the impact we make day in and day out for our customers. Following every ticket our users are able to rate their experience up to Awesome and we donate a tree in their name to our Forest.

"Amazing service every time! Friendly and reliable team. Always happy to help our team and resolve problems efficiently. Thank You so much TOP."

Caroline

Awesome 🌟

"Josh was very helpful and put me at ease. I thought I had lost rows and rows of excel spreadsheet. Helped me recover my file, panic over!"

Angela

Awesome 🌟

"Tom was very personable and professional. Dealt with my issue in a great way, explaining the problem exactly and how he would overcome it."

Spencer

Awesome 🌟

Award Winning Service

The One Point are dedicated to provide an excellent standard of service and high quality products.
Our award-winning team are here to support your business and ensure you are positioned to be the pinnacle of your sector.