IT Support

Fixed price, and all inclusive.

Fixed price, unlimited IT Support with inclusive anti-virus, security and remote monitoring.
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Fixed Price and All Inclusive
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Fast, Friendly Support
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Highly-Skilled Engineers
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Cyber Security Experts
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Microsoft Specialists
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Free Anti-Virus
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Free Cloud Backups
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Remote Monitoring
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Tailored Provisioning
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Site Visits Included

All-inclusive IT SUPPORT
THE COST SAVING breAK FIX ALTERNATIVE.

As businesses become increasingly reliant on technology, the importance of having a reliable IT Support and security system in place becomes more and more evident. Break-fix IT support systems are often not enough to provide the comprehensive protection that businesses need in today's data-driven landscape.

All-inclusive IT support and security systems can provide a number of advantages over break-fix models, including 24/7 monitoring and support, proactive problem solving, and comprehensive protection from data breaches.

In addition, all-inclusive IT support and security systems are often more cost-effective in the long run, as they can help businesses avoid the expensive downtime that can result from data breaches and other technical problems.

When it comes to safeguarding businesses in the digital age, all-inclusive IT support packages are the way to go.

Unlimited Helpdesk

Jacob Hodgson helps customer calling The One Point helpdesk

Take control of your IT Support spend

All the Help Desk expertise you need for one fixed price.
Talk to our experts

Site Visits Included

The One Point car parked outside The Humber Office

No fuss from us if you need in-person support

We don't charge extra if your problem requires a site visit.
Get help when you need it

Cloud Storage

Included, at no extra charge

We take care of everything from support and maintenance to data storage.
5 stars that represent customer service from The One Point
"Helped us build a long-term technology strategy"

MD, Hugh Rice

5 stars that represent customer service from The One Point
"No request is too much hassle"

Managing Partner, Smailes Goldie Group

Businesses Across the uk
CAN BENEFIT FROM OUR IT SUPPORT SERVICES.

Businesses across the UK can benefit from The One Point IT Support services. Our Business HQ is based in Hessle, Hull, with additional offices in Cleckheaton and Newcastle. Making us ideally positioned as the IT company of choice for businesses in Leeds, Sheffield, Huddersfield and Bradford.

Learn more about about our IT Services in Hull and East Yorkshire, our IT Services in Leeds and West Yorkshire, and our IT Services in Newcastle and the North East.

The One Point also provides IT Support in a number of sectors, including IT Support for schools and colleges – among many others. Get in touch with us today to see how we can help your business.

Tailored Provisioning

Okai assists a customer with IT provisioning services.

Consistency across all your devices

We will get you set up and keep you updated with everything every device needs.

Microsoft Specialists

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As Microsoft Gold Partners we can help with anything.

THE IMPORTANCE
OF SECURITY.

In today's business world, it's more important than ever to have a strong IT security system in place. With so much of our work and personal lives taking place online, it's only a matter of time before a cybercrime is committed against even the most well-protected businesses. That's why it's so important to partner with an all-inclusive IT support company that can provide comprehensive security solutions.

An all-inclusive IT support company will be able to provide your business with the latest in security technology, including firewalls, anti-virus software, and intrusion detection systems. They'll also be able to monitor your network around the clock and respond quickly to any potential threats. In addition, they can provide training for your employees on how to best protect your data and avoid becoming victims of cybercrime themselves.

Choosing an all-inclusive IT support company is the best way to ensure that your business has the strongest possible defense against cybercrime. By investing in the latest security technology and partnering with a team of experts, you can give yourself peace of mind knowing that your business is protected from even the most sophisticated attacks.

Cyber Security Experts

Don't be the easy payday cybercriminals are searching for

Our help empowers your whole team with the knowledge to prevent cybercrime. Plus, our support if you still get targeted.

Remote Monitoring

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Fixed and patched before issues become downtime

We deploy software and run regular scans to ensure you're patched, secure and up to date.

IT Training

Become skilled in IT Fundamentals


We will train your entire team to become more productive and secure while using work devices which in turn provides your business with higher security and lesser risk.

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Frequently
Asked Questions

What should I look for in an IT support company?

When looking for an IT support company, it's essential to consider the services they offer. Most companies provide a range of services, including help desk support, remote support, and on-site support. It's also important to consider the company's size, as some companies are small while others have large global networks.

Another factor to consider is the company's reputation. You want to be sure you're working with a reputable and trustworthy organisation. A great way to do this is to see case studies and testimonials from previous projects.

Another great hallmark of a good company is accreditations and trust marks. The One Point has been awarded ISO27001, is a Microsoft Double Gold Partner and is certified with Cyber Essentials Plus accreditations. We are a company trusted by organisations such as the NHS, where we hold approved supplier status.

Can you help my business become cyber essentials certified?

The most successful businesses are protecting their sensitive data, especially when it comes to cyber-attacks. The Cyber Essentials certification process is designed to ensure that your business has crucial levels of protection in place.

We can help your business achieve Cyber Essentials certification. This will open you to new opportunities with companies that are only permitted to work with organisations with robust security due to their own industry regulations.

Your team will also benefit from learning to make the most of practices vital to staying safe in the office or off-site. This prevents mistakes that can lead to devastating ransomware attacks.

What does it mean to be a Microsoft Gold Partner?

A Microsoft Gold Partner is a company that has been certified by Microsoft as having superior expertise in delivering Microsoft solutions. To become a Gold Partner, companies must pass a series of rigorous tests on their technical competency and business practices. Additionally, Gold Partners must maintain high levels of customer satisfaction and loyalty. When you buy products and services from a Gold Partner, you can be assured that you are receiving quality expertise and support on the Microsoft technologies your company depends on.

In addition to being recognised as an industry leader in delivering successful business solutions on top of Microsoft technology, a Gold Partner must also have a long-term commitment to invest in training their employees.

What is better for a small business, managed IT Support or an in house team?

From our point-of-view, out of these two, managed IT Support is more suitable for a small business. The main reason is that it will help the SMB to focus on other important areas of their businesses without having to waste time on setting up and maintaining their IT infrastructure.

The decision to outsource this task should be taken if you cannot find the right skillset in your organisation. This strategy also gives access to exclusive intelligent services and offerings plus saves time and money by using external resources with high-value skill sets. But remember never to choose an option just because it seems cheaper. Other significant factors include managing cybersecurity threats, etc.

At The One Point, we offer a team with experience and training in an extensive range of business types and commonly faced problems. So while an in-house team may be able to solve these trivial matters, our teams' experience means we can do it faster. This means less downtime and, most importantly, higher cost saving for your business.