Managed IT Support in Hull and East Yorkshire

Fixed price, unlimited and all inclusive. We safeguard your business with our fast and proactive IT Support and Security.

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We Are A Hull Based IT Support
And Managed Service Provider

We provide award-winning IT Support and managed services for companies in Hull and East Yorkshire. We are a multiple Microsoft Gold Partner – and our range of IT solutions ensure teams across the region are operating smoothly.

The One Point offers all-inclusive IT Support and training, including 24/7 monitoring and cybersecurity, to ensure Hull businesses are protected. Our VoIP technology and other premium phone systems keep teams reliably connected.

We are IT Support experts for a range of sectors, so no matter the service your Hull or East Yorkshire business requires, you can count on The One Point.

Why Businesses in Hull Choose The One Point

With over 20 years of experience as a business, our team are ready to provide you with the support you need all for one fixed price.

Unlimited Helpdesk

Take Control Of Your IT Support Spend

All the Helpdesk expertise you need for one fixed price.

"Helped us build a long-term technology strategy"

MD, Hugh Rice

"No request is too much hassle"

Managing Partner, Smailes Goldie Group

Site Visits Included

No Fuss From Us If You Need In-Person Support

We don’t charge extra if your problem requires a site visit.

IT Training and Support For Hull Businesses

Our tailored IT training for businesses in Hull empowers teams to fully utilise technology and maximise efficiency. We provide productivity, cloud, security and project management training customised for your business’ specific needs.
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By working one-on-one with your staff, we build competency to facilitate smooth adoption of new systems and workflows company-wide. Ensure your team is confident and proficient with Office 365 and unlock the full potential of your Azure investment. You can also protect against cyber threats through security awareness.
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We are experts in optimising complex environments and our goal is to help every employee embrace technology and work at their best through a training approach that sticks.

Cybersecurity Experts

Don't be the easy payday cybercriminals are searching for.

Our help empowers your whole team with the knowledge to prevent cybercrime. Plus, our support if you still get targeted.

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Remote Monitoring

Fixed and patched before issues become downtime.

We deploy software and run regular scans to ensure you're patched, secure and up to date.

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Hull's All-In-One Tech Partner

As a fully integrated managed service provider (MSP), we offer everything under one roof—from IT infrastructure management to telecoms, cyber security, CRM development, and business mobile contracts.

We’re proud to serve local businesses, schools, and public sector organisations across Hull, Beverley, Hessle, Cottingham, and further afield.

The One Point is more than an IT company—we’re an active supporter of the local community. We collaborate with local business networks, sponsor events, and contribute to Hull’s economic growth through strategic tech partnerships and skills development initiatives.

As Microsoft Gold Partners We Can Help With Anything.

Bring to the table win-win survival strategies to ensure dotted proactive domination. At the end of the day, on going forward, anew normal that has evolved from the generation on streamlined.

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Microsoft Experts

Our expertise ensure that your business can fully leverage Microsoft technologies to enhance productivity and collaboration.

Access The Latest Technology

Our team stay up-to-date and industry leading with Microsoft technology and knowledge, ensuring you remain competitive in your sector.

Responsive Support

We have direct access to Microsoft, enabling us to resolve issues efficiently. Our direct line ensures any problems encountered are addressed promptly, minimises downtime and avoid further disruptions.

Recognition of Excellence

Achieving Gold Partner status gives you the confidence that we work to the highest standards of service excellence and technical expertise.

Businesses Across the UK
Can Benefit From Our IT Support
Services.

Businesses across the UK can benefit from The One Point IT Support services. Our Business HQ is based in Hessle, Hull, with additional offices in Cleckheaton and Newcastle. Making us ideally positioned as the IT company of choice for businesses in Leeds, Sheffield, Huddersfield and Bradford.
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Learn more about about our IT Services in Hull and East Yorkshire, our IT Services in Leeds and West Yorkshire, and our IT Services in Newcastle and the North East.

Frequently Asked Questions

What should I look for in an IT support company?

Most Hull IT companies provide a range of services, including Help Desk support, remote support, and on-site support; however, many of our customers tell us that their IT support costs have spiralled out of control and had caused additional disruption with downtime. This means businesses are putting their technology spend into firefighting and not growth. This is why we consider our all-inclusive unlimited IT Support option the best option for businesses.

IT allows businesses to plan ahead and control their IT Spend.The One Point is not just another IT company providing IT support packages and IT services from an East Yorkshire base. What makes us really stand out is our customer reputation for excellence.

Another great hallmark of a good company is accreditations and trust marks. The One Point has been awarded ISO27001, is a Microsoft Double Gold Partner and is certified with Cyber Essentials Plus Accreditations. We are a company trusted by organisations such as the NHS, where we hold approved supplier status.

Can you help my business become cyber essentials certified?

The most successful businesses are protecting their sensitive data, especially when it comes to cyber-attacks. The Cyber Essentials certification process is designed to ensure that your business has crucial levels of protection in place.

We can help your business achieve Cyber Essentials certification. This will open you to new opportunities with companies that are only permitted to work with organisations with robust security due to their own industry regulations.

Your team will also benefit from learning to make the most of practices vital to staying safe in the office or off-site. This prevents mistakes that can lead to devastating ransomware attacks.

What does it mean to be a Microsoft Gold Partner?

A Microsoft Gold Partner is a company that has been certified by Microsoft as having superior expertise in delivering Microsoft solutions. To become a Gold Partner, companies must pass a series of rigorous tests on their technical competency and business practices. Additionally, Gold Partners must maintain high levels of customer satisfaction and loyalty. When you buy products and services from a Gold Partner, you can be assured that you are receiving quality expertise and support on the Microsoft technologies your company depends on.

In addition to being recognised as an industry leader in delivering successful business solutions on top of Microsoft technology, a Gold Partner must also have a long-term commitment to invest in training their employees.

The One Point is a Hull-based IT Support company recognised as a Microsoft Double Gold Partner for Microsoft Cloud Services.

What is better for a small business, managed IT Support or an in house team?

From our point-of-view, out of these two, managed IT Support is more suitable for a small business. The main reason is that it will help the SMB to focus on other important areas of their businesses without having to waste time on setting up and maintaining their IT infrastructure.
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The decision to outsource this task should be taken if you cannot find the right skillset in your organisation. This strategy also gives access to exclusive intelligent services and offerings plus saves time and money by using external resources with high-value skill sets. But remember never to choose an option just because it seems cheaper. Other significant factors include managing cybersecurity threats, etc.

At The One Point, we offer a team with experience and training in an extensive range of business types and commonly faced problems. So while an in-house team may be able to solve these trivial matters, our teams’ experience means we can do it faster. This means less downtime and, most importantly, higher cost saving for your business.