Key Contacts
At The One Point, our leadership team is the cornerstone of our commitment to delivering exceptional managed technology solutions. Each member brings a wealth of experience, strategic insight, and a passion for innovation that propels our company forward.
Our Team
Our leadership team works collaboratively to shape strategic direction, foster a culture of continuous improvement, and ensure that our services exceed client expectations. Whether it’s navigating complex digital challenges or championing sustainable business practices, our leaders are hands-on, agile, and forward-thinking.
Martin Lauer
Founder and CEO
I am extremely proud of the positive culture we have at The One Point. We care deeply about our people and customers. Our mission is to delight every customer through the delivery of great tech and unrivalled support. No compromises! We look forward to getting to know you and your business.
Nathan Greenfield
Chief Sales Officer
Nathan joined The One Point in 2011 and brings over a decade of experience, insight, and leadership to our sales operations. As Chief Sales Officer, he oversees all sales related activity – driving strategic growth, aligning teams, and ensuring a seamless customer journey from first contact through to long-term partnership.
Nicola Willingham
Chief Finance Officer
Nicola joined The One Point in 2009 as the company’s first full-time Finance Administrator. She now heads up the Finance team within the business and oversees the entire financial operations of the business.
Dave Newton
Chief Digital Information Officer at The One Point and COO at N3i
Dave joined The One Point in 2019 as Head of Public Sector, and in 2020 Dave also became the Chief Operating Officer for our subsidiary company N3i. He brings significant expertise and experience in Public Sector Digital Transformation, Strategy, Development, Infrastructure and IT Operations. Dave is now our Chief Digital Information Officer.
Lewis Cook
Chief Operations Officer
Lewis joined in 2016 as an apprentice IT Analyst and he now manages a team of both on-site and remote support technicians across our offices. As our Chief Operating Officer he oversees all technical operations and strategy for The One Point.
David Brodie
Chief Technical Officer
David joined The One Point in 2021 as Head of Technical Services. David is responsible for ensuring the technical department delivers on our promises and developing the overall technical strategy for the business.
Rob Pinder
Cyber Security Lead
Rob joined The One Point in 2024 to support our cybersecurity work. As a certified IASME Cyber Essentials Assessor, Rob brings a wealth of knowledge to our dedicated cyber team.
David Thompson
HR Lead
David joined 19 years ago and now oversees the mobile team, customer services and the HR department.
Tessa Wray
Chair of The One Point Foundation
Tessa was appointed Chair of The One Point Foundation in 2024 to guide their activities and steer their values.
Lucie Thorpe
Marketing Executive
Lucie runs the Marketing Department, ensuring our customers receive regular communication regarding tech news and updates to their service. She also plays a key role in deploying Digital Dojo to our client base.
Jacob Hodgson
Helpdesk Team Leader
Jacob joined the team in 2017, during his time at The One Point he has worked on our Helpdesk and now oversees their activity and service delivery, working closely with our COO on tech strategy.
Oliver Cook
Engineering Team Leader
Oliver joined The One Point in 2019 and has since played a key role within the Engineering team. Over the years, he has progressed into a leadership position, and most recently is our Engineering Team Lead.
Abbie Maultby-Glen
Internal Mobile Lead
Abbie heads up our Mobile Customer Support team, bringing a proactive and solutions-focused approach to managing client queries and ensuring seamless mobile service experiences.
Andy Pearce
Head of Telecoms
As our Head of Telecoms, Andy leads the delivery of our VoIP solutions with a strong focus on reliability, scalability, and client success. Andy ensures each deployment is tailored to meet the specific needs of our customers.
Katrina Day
Financial Controller
Kat oversees our financial operations, ensuring our invoicing and billing runs smoothly. She works closely with our customers to put financial plans in place to ensure great service can be accessed by a range of businesses.
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Trusted
Shaping the Future of Managed Technology
Our leadership culture is defined by:
Strategic Vision – Setting ambitious goals that position our clients for long-term success.
Technical Expertise – Staying ahead of emerging technologies to offer cutting-edge solutions.
Customer Focus – Ensuring that every decision centres around the needs and satisfaction of our clients.
Integrity and Accountability – Leading with transparency and holding ourselves to the highest standards.
Team Empowerment – Creating a supportive environment where talent can thrive and ideas can flourish.
Our team not only understands the complexities of modern technology but also embraces change as an opportunity. From streamlining IT systems to implementing robust cybersecurity, we provide the leadership needed to guide businesses through transformation with confidence.
Chat to our team
Get in touch with us for all your Business Needs.
Monday – Friday, 8:00AM – 5:30PM
Alternatively give us a call: 0333 247 6000
Humber Office
The View,
Bridgehead Business Park,
Hull,
Hessle,
HU13 0GD.
North East Office
The Catalyst,
3 Science Square,
Newcastle Helix,
Newcastle upon Tyne,
NE4 5TG
West Yorkshire Office
Element,
Ring Rd Middleton,
Lower Wortley,
Leeds,
LS12 6AB