All-inclusive fixed-cost IT support for a changing world

Tech Blog
January 14, 2022
Smiling IT Support Man

"Time is up for dated IT departments - at The One Point, we offer our customers a better way."

Businesses need more from their IT team than the traditional model can offer. Demand for connectivity means those looking to survive in a changing world must depend on increasingly complex technology. The old way now collapses when something goes wrong, as this technology requires immediate and specialist attention.

All-inclusive IT support at a fixed monthly cost is just the start. When working with The One Point, you will have unlimited access to a highly trained, award-winning team with expertise across all modern business technologies. Proactive support can even fix issues before you notice disruption to your operations.

Our Double Gold Microsoft Partner status is evidence of an elite team with a proven track record of meeting our customers' specialist needs.

With our IT support services, our customers experience all the opportunities of excellent technology and all the benefits of amazing support. Everything is taken care of, from the planning and installation of hardware and apps to future maintenance and upgrades.

Businesses choosing the modern way can watch their operations flow smoothly while spending less and getting the most out of the technology they depend on.

It's time to say goodbye to spiralling IT costs and the chaos and stress of firefighting IT problems when you could work with us and achieve stability and growth.

Businesses across the UK can benefit from The One Point IT Support services. Our Business HQ is based in Hessle, Hull, with additional offices in Cleckheaton and Newcastle. Making us ideally positioned as the IT company of choice for businesses in Leeds, Sheffield, Huddersfield and Bradford.‍

Learn more about our Hull IT Support Services.

Key benefits of managed IT support:

  • Fixed price and all-inclusive - unlimited helpdesk support and site visits: Say goodbye to out-of-control IT costs and surprise charges, take back control and plan effectively with a single fixed monthly fee.
  • Offsite cloud data backups included: Peace of mind comes from knowing your critical data is backed up and checked on every day.
  • Antivirus included: Every endpoint device needs protection against the genuine threat of a ransomware attack.
  • Cybersecurity experts: Whether you need to get protected or become Cyber Essentials certified, our team can help.
  • 24/7 friendly support: Our high customer support standards have gained us multiple awards - all while offering speedy response times.
  • Microsoft-certified engineers: Our team are specialist certified Microsoft engineers. They take great pride in their work and helping you get the most out of Office 365.

Talk to use and make the change. We believe there is a better way for any business that depends on technology to operate. If, like us, you see that it's time for a change, then we can't wait to chat about how our IT support can bring digital transformation to a business just like yours.

We pride ourselves in helping our customers' businesses thrive in this new turbulent yet exciting technological world.

Disadvantages of relying on in house support

A lot of businesses choose to rely on in-house IT support, thinking that it will be more cost-effective and provide them with more control. However, this decision can often backfire. First of all, businesses that rely on in-house IT support tend to have higher turnover rates for their IT staff. This is because the job market for IT professionals is constantly changing, and it can be difficult for businesses to keep up. As a result, they often have to pay more to attract and retain qualified staff. In addition, businesses that rely on in-house IT support can become too reliant on a single individual or department. If this department experiences any problems, it can cause significant disruptions for the entire business.

When working with an IT Support provider it pays to work with a Team with a depth and breth of knowledge across a wide range of IT Support issues and this can be incredibly cost effective for your business too.

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