Since team adoption is critical to CRM success, crucially, it will be designed to function intuitively and feel beneficial for your team. We find this care will help increase productivity and decrease training time.
The One Point has more than 15 years of experience creating CRMs, and our development team is highly experienced and knowledgeable in the field. We can create a CRM that fits your unique needs and requirements while providing you with the support you need to make the most of it. Plus, we offer a variety of customisation options to make sure.
Track data usage and call spend in real time, with custom dashboards.
Apply specific caps per user or device, allowing flexibility for different roles.
Services can be paused or restricted automatically to prevent overspend.
Stay informed with instant SMS or email alerts when thresholds breach.
Receive easy to read reports on usage trends for forecasting.
Avoid hidden charges and roaming surprises.
Whether you’re a small business just starting out or a large enterprise managing complex customer journeys, The One Point offers CRM solutions that scale with you. Our team will work closely with you to understand your unique challenges and goals — delivering a bespoke CRM setup that empowers your team from day one.
We don’t just provide CRM systems — we ensure they work for you. Our expert team handles everything from implementation and training to ongoing support, ensuring your CRM becomes a natural part of your workflow.
Plus, our systems are designed to integrate effortlessly with the tools you already use, such as Microsoft 365, VoIP, or your marketing platform.
A custom CRM is a customer relationship management system designed specifically for your business. It will have the features and integrations important to your company, and it will be easy for your team to use. A custom CRM can automate appointment scheduling, contact management, and sales pipeline tracking. This can free up time for your team to focus on other tasks. Additionally, it will bring all of your data together in one place, which can help you make better decisions.
There are many benefits to having a custom CRM, including:
Tailored to your specific business needs: A custom CRM will be designed specifically for your business, with all of your unique processes and requirements in mind. This means that it will be much more effective in helping you run your business than a generic CRM that is not designed for your specific needs.
Increased efficiency and productivity: A custom CRM will help you automate many of your business processes, saving you time and money. It will also help you keep track of all your customer information in one place. Making it easy to find and manage your customer data.
Better customer service: With a custom CRM, you will be able to provide your customers with a more personalised experience. This can lead to improved customer satisfaction and loyalty and increased sales and revenue for your business.
Competitive advantage: A custom CRM can give you a competitive edge over businesses using generic CRM solutions. With a custom CRM, you will be able to offer your customers a unique and differentiated experience that they cannot get from other businesses.
Yes, our developers and project management team can be on hand to help you with any questions or issues you have with your custom CRM. In addition, we offer a comprehensive maintenance package to be confident that your investment is supported.
Yes, a custom CRM can be designed specifically for your industry. This means that it will Integrate with third-party software for your industry and have all of the necessary processes set up that your team must adhere to.
If your industry is a niche, we will work with you to find the best way for your team to work and build a suitable workflow right into your custom CRM.
No, you do not need a technical background to use a custom CRM. Custom CRMs are designed to be user-friendly and easy to use, even for those unfamiliar with the technology. We will work with you to ensure that your custom CRM is designed in a way that is easy for you and your team to use by incorporating training and documentation (including video) once we hand over the project for your teams to start using.
Get in touch with us for all your Business Needs.
Monday – Friday, 8:00AM – 5:30PM
Alternatively give us a call: 0333 247 6000
Google Pixel 9: Everything you need to know Overview...
Staying Cyber Safe While Travelling: Don't Let Hackers Ruin...
Understanding Data Breaches and How They Impact Your Business...
