Why is VoIP better than a traditional phone system?

Tech Blog
VoIP
September 7, 2021
A Rotary Telephone

The world of telecommunications is changing rapidly, and if you're not on top of it, you could be at a disadvantage.

Businesses increasingly realise that the old way of doing things won't do anymore. It's essential for companies to move with the times and adapt modern technologies to compete with more agile organisations. Businesses in this digital age use technology to respond faster than ever before.

VoIP services are an alternative telephone system that can help businesses save money, time and headache by cutting maintenance costs and improving productivity. It's also easy for employees to make phone calls because they're familiar with computers rather than learning another complicated phone system.

Read on to discover what makes VoIP an excellent option for businesses.

First, what is the purpose of VoIP?

VoIP to most users is almost invisible; it is the technology behind how a team make their phone calls. It will soon be essential for businesses as older phone systems become obsolete. VoIP systems, or Voice over Internet Protocol, use a broadband internet connection to enable companies to make phone calls. VoIP systems allow audio and data signals to transmit over the internet.

Why a VoIP system is better than a traditional phone system for your business

Landlines and VoIP services are two types of telephone systems. A landline is a traditional phone service that uses telephone wires. At the same time, technology like computers connects to the internet through broadband connections to make calls via your computer or smartphone with VoIP.

VoIP Phone System Cost Savings: What to expect

If you know little about VoIP technology, it might be challenging to see that using a phone line is more expensive than this new form of communication. New equipment isn't always required with VoIP services, and international calls are free! You can save time since your standard internet connection will work for these types of phones.

Reliability of your business VoIP Service

Many factors make using traditional phone services a real headache. If your power goes out or you lose access to the internet, you might lose all of your communication tools. It is an enormous downside for businesses who need their phones to function correctly and successfully communicate with clients daily—it can even affect productivity if it's not reliable enough!

People are opting out of landlines and favouring mobile phones, but this has some downsides. Mobile phone service is unavailable when people need it most because they can lose connection due to weather or other conditions affecting signal strength at a particular location. People also have more than one device through which they make calls and send text messages on their mobile phones; these devices include laptops, tablets, smartwatches etc., so switching between them isn't an easy task either. VoIP services make this transition much more straightforward and are much more reliable.

High Costs

Thanks to VoIP, you'll never have to worry about software costs again. As soon as your company switches from traditional phone services to a new VoIP phone system with countless features and benefits, including conference calls—you will be free of those concerns for good! It's also easy to use, so there is no need for time away from your desk.

Features of VoIP Systems

Traditional phone systems are limiting. VoIP has several valuable features, such as call queuing, call recording, and conference calling. It also comes with additional security measures not found in traditional setups. Businesses can even run the whole of their business VoIP service from a mobile app. Plus, it's great for growing companies since they can quickly expand their network as needed without needing a bulky setup or expensive technological upgrades every time a new team member joins.

Maintenance provided by VoIP providers

With traditional phone systems, you have to deal with additional expenses at least once a year. But if you go for VoIP services instead, there is no maintenance involved, and they run on the providers' servers, thus making them cheaper than the former option. Will my VoIP system rely on my internet connection? For VoIP to sound clear, for video or voice calls to work smoothly, your internet needs to have relatively consistent latency. Latency is the time it takes for a signal to travel from one point to another. A slow connection is not suitable for business, especially in a world that allows for working from anywhere.

If this is a concern for you, we can help. At The One Point, we know the challenges facing businesses today as technology stacks become increasingly costly and complex.

Learn more about how faster the internet can open up multiple business opportunities.

The One Point can help resolve both of these problems. We proactively help businesses avoid downtime and recover as fast as possible in the face of disaster. The One Point is particularly effective when customers package our VoIP and Managed IT Services together.

The Bottom Line

As the COVID-19 pandemic has forced companies to make their employees work remotely, many employers are searching for effective ways to streamline and unify communications methods. VoIP services have been around for a long time but only recently started getting the attention they deserve due to these circumstances.

As it turned out, the solution was right in front of them. VoIP services allow workers to be part of a unified communications system and help business owners and office managers lower their bills. It also makes it so that they do not have to bother with equipment servicing and repairs - even after most workers return from telecommuting! Considering all of this, we can say that although many people are returning to work soon, VoIP phone services will only grow and develop as an efficient way for companies to communicate internally and externally. If your company still uses traditional phones or landlines, consider switching today!

People are opting out of landlines favouring mobile phones, but this has some downsides. Mobile phone service is unavailable when people need it most because they can lose connection due to weather or other conditions affecting signal strength at a particular location. People also have more than one device through which they make calls and send text messages; these devices include laptops, tablets, smartwatches etc., so switching between them isn't an easy task either.

If you believe that your business could benefit from VoIP services, contact The One Point.

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