Ofcom Regulations

The One Point, like all independent telecommunications providers, is obliged to operate within the regulations applied by Ofcom.

At The One Point, we endeavour to achieve the highest standards of responsible conduct and trading. It is our belief that we meet and exceed any legal requirement placed upon us in terms of best and proper practice.

General Condition 22 regulates how a communications provider is able to market and sell fixed-line telecommunications services to its customers and how it must handle service migrations in respect of such services.

General Condition 23 regulates how a communication provider is able to market and sell mobile telephony services to its customers.