IT Services & Support.
Helpful, responsive and secure IT support 365 days a year, providing dedicated personable service to organisations of all sizes – at a fraction of the cost of internal departments.
Free Audit
Are you confident that your IT systems are efficient and fully suited to meet your needs? Our team will conduct a full FREE Audit, and identify the changes which can bring big benefits to you.
Proactive IT Support
Peace of mind over your IT systems 24 hours a day, 365 days a year, as our dedicated, full-time Technical Support Teams can with average response times of just an hour.
Secure Data Backup
Sleep soundly knowing your data is safe and fully protected – but also that your people can also access it from anywhere, at any time. Data can even be retrieved during power failures, flooding or loss of Internet connection.
Email & Office 365
Fast and reliable email internal and external email, customised to meet your exact needs with regards to mailbox sizes, public and private folders. We’ll eliminate spam and make emails available securely over all mobile and tablet devices.
Hardware & Software supply
We supply every brand, make and model of PCs, Apple Macs, laptops and tablets, offering quick delivery and installation at great prices. All of our hardware comes with full warranties, including immediate replacements should they be required.
Installation
Installing the right network is pivotal to the success and efficiency of your ICT, telecommunications and mobile operations, and we are best placed to design and manage your network and the devices connecting to it. Our team of engineers can design, install and maintain a network which meets the needs of your organisation and your users.
Cyber Security
Make the security of your data and computer network a priority. The One Point will secure and manage single and multiple site networks, including mobile device fleets. We also offer free network security audits so you can discuss your current set up versus your future requirements for greater peace of mind.
GDPR
Worried about the new General Data Protection Regulations which will impact on all organisations? Contact our team for specialist advice on the changes you need to make to comply with law changes.
IP CCTV
Protect your premises with Internet Protocol (IP) CCTV cameras which provide clear HD images over an internet connection, enabling remote viewing and control via mobile apps. Easy to add more cameras, whilst large amounts of footage can retained on computer drives and web servers, and backed up.
Audits and Advice
Our senior management team can assess and audit your IT and Technology structure, providing advice on policies, processes and planning which can help you meet key objectives. Our team can help with IT leadership to build a long-term growth strategy.
Why work with us?
One Single Point Of Contact (SPOC) for all your managed IT, Telecoms, Mobile and Digital Services.
Forget the frustration of having multiple providers of technology and have just one point of contact and a dedicated team to meet all of your needs, bringing greater efficiency to your business, and faster response times when help is required. Bespoke solutions are dedicated to ensuring the most efficient running of your organisation or business.
Dedicated support 24 hours a day, 365 days a year
No matter what time the technology problem and no matter what the issue, our award-winning customer service, technical support and engineering teams provide full network management to remote backup and disaster recovery.
Benefit from the latest industry advances, knowledge and advice
We continually invest in training our teams and securing industry leading accreditations to ensure we are experts in what we do, providing our customers with very best service levels and advice, delivering all an internal IT department can at a fraction of the cost, and with a far greater depth of knowledge and current thinking.
We’re accredited by the biggest names in technology
Microsoft, Apple, Sage, Dell, IBM, 02, BT, KCOM, NEC, and Ofcom are all amongst the leading technology companies and organisations to have accredited our work as suppliers, giving our customers the assurance that our services meet the highest of standards.
Our Values
Helpful
At The One Point we take great pride in our extraordinary level of customer service and satisfaction. We are always prepared to go the extra mile for every customer to save them money, time and become more profitable through technology. Our priority is always to delight customers with our expertise and our passion.
Responsive
We know a speedy response to each and every technical issue – no matter how big or small - is key to our customers. As such we pride ourselves on our response times – getting the job done with an average response time under 1 hour. Our Technical Support Desk is manned 24 hours by a team of qualified, full-time employees, whilst our mobile field engineers are equipped to attend your premises, covering the entire UK from Aberdeen to Southampton and Hull to Liverpool - and everywhere in between.
Trusted
The One Point is trusted as accredited partners by the biggest names in IT Services & Support, Voice & Data Communications and Digital Services. These include Microsoft, Sage, Dell, IBM, 02, BT, KCOM, NEC, Ofcom. We are an approved supplier to the NHS and in the top 5% of Microsoft Partners in the UK for IT.
Looking for helpful and responsive IT support at a fixed manageable cost?
