Fed up of downtime due to technology issues and then being further hit by call-out fees? The One Plan ensures all your needs are covered, 365 days a year, at a fixed monthly cost.
Have complete peace of mind with regards to your IT and technology by having our industry leading expertise on hand as and when you need it.
No more spiralling costs simply for solving problems which hamper your daily activities. You’ll know what the cost of your annual IT support and assistance is at all times, no matter how often our expertise and knowledge is called upon.
Choose from all-inclusive all year round cover to helpdesk support only should assistance be required, onsite call-out support or out-of-hours cover. We’ll audit your needs and suggest a support packaged best suited to you.
As we as we continually invest in training our teams and securing industry leading accreditations, The One Point support team guarantees your organisation the very best support. We are experts in what we do, bring the best depth of knowledge and current thinking over technology to your organisation.
At The One Point we take great pride in our extraordinary level of customer service and satisfaction. We are always prepared to go the extra mile for every customer to save them money, time and become more profitable through technology. Our priority is always to delight customers with our expertise and our passion.
We know a speedy response to each and every technical issue – no matter how big or small - is key to our customers. As such we pride ourselves on our response times – getting the job done with an average response time under 1 hour. Our Technical Support Desk is manned 24 hours by a team of qualified, full-time employees, whilst our mobile field engineers are equipped to attend your premises.
The One Point is trusted as accredited partners by the biggest names in IT Services & Support, Voice & Data Communications and Digital Services. These include Microsoft, Sage, Dell, IBM, 02, BT, KCOM, NEC, Ofcom. We are an approved supplier to the NHS and in the top 5% of Microsoft Partners in the UK for IT.
Call us today on 01482 420 150 to discuss the technological support needs of your organisation.
