The One Point has once again scooped both O2 Awards for Digital Excellence and Customer Excellence in this years O2‚Äôs Direct Partner Excellence Awards.
The awards see The One Point once again on the national stage for getting the job done right. ¬†
The new awards are indicative of O2's new approach as they reward a partner's overall capability to provide 'world-class' customer support and high level of digital knowledge and expertise, instead of grouping them by their scale and size alone.¬†
Winning both Customer Excellence and Digital Excellence for the second year demonstrates The One Points continued dedication to delivering this level of service.
The awards are received by O2 Digital Partners based on an ability to focus on customer experience, value and adoption of digital products.
Martin Lauer, Managing Director of The One Point, said, ‚ÄúWe have a very dedicated team here at The One Point. ¬†It is fantastic that we have been recognised for delivering customer service excellence again. ¬†Caring about our customers is central to everything we do here, we live and breathe service, but sometimes this can become undervalued in a commoditised technology world. ¬†It is great that our customers have spoken up for us in this way.‚Äù ¬†He went on to say‚Äô ‚ÄúI would like to congratulate the entire team here for their continued excellent work. ¬†We will be celebrating this award.‚Äù
On March 1st Martin Lauer collected the awards from during the O2 Partner Awards¬†Day held in London at The Shard.