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The finalists have been announced.
We are delighted to be shortlisted as a finalist in the upcoming Hull Daily Mail Business Awards - powered by Business Live. See all entries here to see who has been shortlisted as fellow finalists in the awards.
Across all categories, the awards finalists, selected in a year like no other, celebrate those who have shown resilience and determination in the face of adversity. The judges this year had to choose finalists with powerful stories from the region's companies that are set to make 2020 one of the most challenging judging tasks in their two-decade run.
We are listed for the Customer Focus Award alongside Cobus Communications. Here is how the Hull Daily Mail Business Awards have described our entry:
The managed technology provider prides itself on its Single Point of Contact service, understanding the importance of customer experience. It has countless processes to monitor mood and satisfaction and gathers feedback from customers, aware they offer the best insights.Strategies have explicitly been adopted to encourage customer engagement. In contrast, training promotes the development of soft and hard skills. Hence, customers feel supported, and the best service can be provided. he high-quality, responsive service has been tailored; accordingly, offering the support and flexibility to get the best results for their business. Mobile usage reporting has been developed to avoid bill shock, warning of additional spending, leading to high satisfaction levels. The self-developed CRM system also allows clients to use it as a software as a service product on any device.
We can't wait to attend the awards night, subject to Covid-19 restrictions, which is set to be held at the DoubleTree by Hilton Hotel in Hull on March 11, with BBC Breakfast presenter Louise Minchin to host.