About Us.
The One Point is an industry leading and award-winning managed technology provider, giving organisations of all sizes – across all sectors – a Single Point Of Contact (SPOC) for all of their technology needs.
Why choose to work with us?
We are able to support organisations of all sizes and in any sector
At the One Point we have the expertise and knowledge to work with organisations in all sectors, from supporting new start-up companies and sole traders to large businesses operating from multiple sites, each with differing requirements. We supply IT services, telecoms and telephone systems, Broadband Internet, mobile and tablets, accounting software and customer relationships management– all led fully-trained and dedicated team, 24 hours a day, every day of the year.
We have a track record of providing valuable advice and support
Our Senior Management Team are qualified to give you the very best advice when you are making your next technology decision. Through our consultancy service we’ll listen to your needs and ensure all stakeholders and business processes are considered before making tailored recommendations aimed at meeting your project objectives. From site and network audits to strategic planning, policies and business processes, we’ll make technology work for you whether you are in the private or public sector, education, healthcare, logistics, education, services, manufacturing, retail or charity.
The biggest and most successful technology and telecoms businesses trust us
We’re extremely proud of the companies we are either partners with or accredited by. These include Microsoft (in the top 5% of UK partners), Office 365, Apple, Sage, Dell, IBM, 02, BT, KCOM, NEC, and Ofcom, giving our customers the assurance that our services meet the highest of standards.
We put our customers first in all that we do
It is always our aim to delight our customers with our service. Our goal is simple, provide the most hassle-free option for businesses to have all they need in terms of technology to thrive.
We’re continually investing and training to improve our service to you
At The One Point we have a team of highly qualified technical advisors, Helpdesk and field-based engineers. We place training at the heart of everything we do to ensure you are always getting the very best solution in today’s fast-moving technology marketplace. We aim to keep you a step ahead of the latest changes.
Our Accreditations
The One Point has a reputation of excellence based upon outstanding levels of service and quality products. Our award-winning team adheres to best practice and we are proud to retain our accreditations year after year.
Microsoft Partners – Top 5% in the UK
This level of recognition from Microsoft shows that we have reached the required levels of expertise and customer service to be listed as one of the leading IT providers in the UK. Our team of Microsoft engineers can assist your organisation with the implementation of a wide range of Microsoft software as well as providing after-sales support. We have a team of in-house helpdesk technicians who can provide speedy email and phone support for IT networks and Microsoft products.
NHS Approved Supplier
The One Point are an approved supplier of to the NHS. To become an approved supplier The One Point have needed to prove competence in the management of data security. The One Point successfully manage over 3000+ NHS workers 24/7/365, whilst also delivering end user training and ongoing support.
O2 Direct Exclusive Partner
The One Point are 1 of only 21 Direct Exclusive O2 Partners in the UK giving customers unrivalled service and value. The One Point have been voted the UK’s Number 1 for Customer Service twice in 2 Years and O2’s Partner of The Year in 2016. At The One Point we really do offer a first class experience to our customers. We will proactive manage all of your mobile fleet regardless of how big or small your account is.
Sage Development Partner
As a development partner with accounting software specialists Sage, The One Point is the first place to turn when looking for an accountancy, HR and business management package specifically developed to meet the requirements of your organisation. Our team is highly experienced in all aspects of the Sage software, ensuring we’ll provide the best solution for you to manage all aspects of finance and accounting – on any device – at any time.
ISO 27001
Our IT Services, Off-site Data Back Up, Telecommunications and Mobile Device Management services all meet the high ISO 27001 Data Security Standards giving our customers total piece of mind that we will keep your data and services completely secure and available to the highest recognised standards.
Cyber-Essentials
The One Point is currently ensuring that all employees, regardless of role, understand and pass the Cyber-Security fundamentals. These include Secure Device Configuration, Malware Protection, Boundary Firewall and Internet Gateways, Access Controls and Patch Management.
DELL
The One Point have built a close working relationship with Dell, the global leader in server and end user hardware, meaning that we are experts in DELL equipment and maintain access to the best in class support and training on their latest solutions. This relationship ensures our customers receive robust solutions backed by a big brand guarantee and next day swap out service.
SOTI
SOTI are a global leader in Mobile Device Management software ensuring that your mobile devices and the data on them is kept securely and can be managed remotely. The One Point were recognised by SOTI at their 2016 Conference in Toronto as their Global Partner of the Year. With thousands of devices protected with SOTI MobiControl The One Point can keep your mobile users safe too.
SOPHOS
Sophos is a market leader in End-Point threat protection. In a world of constant threats The One Point’s relationship with Sophos will ensure we have the expertise to protect your IT network through Sophos’s always-on advanced threat protection and encryption.
Our History
We are extremely proud of our heritage and our Yorkshire roots. We constantly invest in our growth and have always been at the forefront of the technology marketplace, bringing our clients the latest solutions to make them as efficient and productive as possible.
2005
May
The One Point founded by Martin Lauer
2007
February
The One Point delivers value to the NHS with NHS Mobiles
2008
December
Martin Lauer wins Young Business Person of the Year at Hull Daily Mail Awards
2010
March
The One Point Win YEDA Business of the Year 2010 Award
2011
February
The One Point become directly regulated by OFCOM
2011
June
The One Point Winners of the Mobile Industry Awards Dealer of the Year 2011
2011
August
The One Network named as an official MVNO (Mobile Virtual Network Operator) company in the UK
2011
November
The One CRM recognised for Communications Technology Award at Hull Daily Mail Awards
2013
June
TOP runner up at National Unified Comms Awards
2014
May
IT@Spectrum invest in The One Point to offer wider services to both customer bases.
2015
August
The One Point Scoop O2 Digital Excellence and Customer Excellence Awards
2015
November
SOTI names The One Point as Winner at Global Mobile Security Awards in Toronto, Canada
2016
March
The One Point Scores 9.5 out of 10 in Customer Satisfaction Survey, the highest in the UK
2016
December
The One Point named Direct Partner of the Year at O2 Partner Awards
2016
December
We have moved to our new offices at Bridgehead Business Park ending another great year for The One Point
2017
June
The One Network, Highly Commended for Innovation & Customer Focus
Our Charity Support and Affiliations
We are proud to be associated with the following organisations:
Hull Bondholders
The Hull Bondholder Scheme is a powerful network of around 300 local businesses who work together to raise the profile of the Humber and communicate what a great place it is to live, work, invest and do business.
Smile Foundation
The One Point are incredibly proud that we became Founding Partners of the Smile Foundation in 2009. Still today we support the wonderful activities of Smile and promote their excellent work.
Institute of Directors
The Institute of Directors is the UK’s longest running organisation for professional leaders. Encouraging entrepreneurial activity and promoting responsible business practice for the benefit of the business community and society as a whole.
For Entrepreneurs Only
FEO helps entrepreneurs in Hull and East Yorkshire create wealth and jobs. Through regular events and initiatives, they aim to inform, motivate, educate, inspire and support.
Run With It
As part of our continued commitment to educational causes The One Point has engaged with Run With It to provide ongoing educational class days out to the KCOM Stadium.
No Way Trust
The words to go with this are: The One Point started supporting The No Way Trust in 2016. The charity’s mission is to raise awareness amongst young people, aged 8 to 18, about the causes, consequences, penalties and impact of crime.
Downright Special
Following an introduction by HEY Smile Foundation in 2010, The One Point continue to host and support the charities website and telephony services at no charge, offering vital communication services to the charity.
Women of Achievement
Since 2014 The One Point have taken an active role in the success of the Women of Achievement Awards with time and sponsorship.
Want a free audit of your technology needs?
Call us today for a free audit of your IT, Telecoms, Mobile and Digital needs – our team can’t wait to help make life easier for you – call 01482 420150
