Our IT Support apprentice Jacob Hodgson has passed the Microsoft MTA Networking module.
This module will count towards achieving a Microsoft MTA certification. This is to be completed with our apprenticeship and training partner Baltic.
During his time as an apprentice at The One Point, Jacob has had the opportunity to get hands-on experience working with real-world challenges brought to us by our customers. A big part of this opportunity is a chance to gain a qualification as he supports our customers answering calls and responding to tickets on our helpdesk, in doing so he has encountered a wide range of challenges.
Well done Jacob!