We're hiring: Business Admin Apprentice

Company News
January 13, 2022
One of our experts

Looking for a new challenge, consider an apprenticeship at The One Point.
We are looking for a new enthusiastic and motivated individual to join our team as a Business Administration Apprentice.
This role involves full-time study towards a level 3 qualification, including gaining 'practical on-the-job' experience. An opportunity to progress to level 4 is possible.
At The One Point, we view our apprentices as the future of our business. We support our apprentices at every step, encourage them to aim high and take great pride in developing their careers. For this reason, in 2021, we were selected as winners of the Apprentice Employer of The Year Award across the UK with our long-established training partner Baltic Training.

Learn more about our apprentice employer of the year award

The Role:

You will be working closely with the team to ensure all day to day operations run smoothly by completing all administrative tasks in a timely manner. Our learning programs provide all the essential skills you'll need to be an effective company asset. Earn while you learn and get a Level 3 Business Administration certificate and a valuable experience that can help you advance your future education or employment prospects.

Duties of role

As a Business Administration Apprentice, you will:

• Assist a busy administrative office with its routine services.

• Give support for file and record management of staff and clients.

• Prepare reports from the client and staff databases as needed.

• Prepare reports from client and staff databases as directed.

• Interact with personnel, clients, and suppliers on the phone or in person as needed and maintain a professional demeanour at all times.

• Follow up on all administrative communications, such as invoices and vendor inquiries.

• Assist with reception services, such as taking calls and connecting them to the appropriate department.

• Pass on any phone messages to the relevant member of staff.

• Be involved in stocktaking and preparing purchase orders for office supplies and stationary.

• Ensure general office organisation such as shredding, filling and tidying.

• Assist departments as needed by your line manager, according to the demands of the job.

Desired skills

• Works well in a team.

• Great attitude.

• Willingness to be flexible and adapt to change.

• Reliable, committed, and punctual.

• Hard-working ethic.

• Highly organised.

Personal qualities

We are looking for candidates who:

• Are enthusiastic about learning and progressing in their role.

• Demonstrate a genuinely positive attitude.

• Have excellent attention to detail.

• Have a confident telephone manner and good written and verbal communication skills.

• Are honest and reliable.

Life as an apprentice

At The One Point, we are incredibly proud of our apprentices' achievements and believe in rewarding their hard work and determination to succeed.

An apprenticeship at The One Point is a chance to gain experience and build confidence working as part of an enthusiastic, motivated and energetic team.

You will gain knowledge across a wide range of business admin projects, help us support real customers and use industry-standard tools and processes to carry out your work.

We also recognise the support we need to give our apprentices to learn. There is time away from their regular duties and always someone to ask for advice on assignments. This guidance has led to some pretty impressive Distinction grades when our past apprentices have completed.

This all adds up to some bright prospects for our successful apprentices once they have finished their training.

Life after your apprenticeship is over:

As a fast-growing company with a track record of promotions from within, we expect to develop our apprentices in permanent roles after completion. If you can show up with a great attitude, the sky is the limit once you join our team.

Take a look at Lewis Cooks's journey. Lewis, who now holds a senior position as an IT Support Manager, joined us as an apprentice in 2017. Lewis was recently named in the region's Top 30 Under 30 awards, and Lewis was our first recipient of our Values Ambassador Award.

About The One Point:

We are an established technology company with interests in IT, Software Development, Telecoms and Mobile. We have continually reinvested back into the business. We value our staff's well-being and continued development. We pride ourselves on having high standards, and we're looking for a like-minded candidate to join our team and contribute to our success. We operate out of modern office space with easy access to public transport and offer a bike to work scheme for those interested.


We offer a range of appealing benefits to our whole team, including:

· Private Medical Insurance for you and your children.

· Full Salary Sacrifice Scheme (Fully launches 1st May).

· Regular team-building and social events (fully funded).

· Annual staff and partner/spouse away social (fully funded).

· Increased annual leave entitlement with tenure.

· Ongoing training and development (fully funded).

· Staff discount or 'at cost' scheme.

· Opportunity to join The One Point Foundation committee.

· 1st Class working environment.

· Planned Working From Home available.

Accreditations & Partnerships:

· NHS Approved Supplier

· Microsoft Gold Partner


· O2

· Cyber Essentials Plus

· Vodafone

As a company we have received many awards, listed below:

· MIA People & Culture Award 2020

· MIA Best Unified Comms Dealer 2020

· O2 Customer & Digital Excellence Award 2020

· CNA Keeping Britain Working (Supplier) 2020

· Uswitch Mobile Awards 2014

· Best Customer Service Winner 2020


Please apply now if you think you are suitable for the Business Administration Apprenticeship role!

Please send your CV to careers@theonepoint.co.uk.

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